Renewals Associate II
Atlanta, Georgia | Sales
Strength in Trust
OneTrust’smission is to enable innovation through the responsible use of data and AI.We believe that ensuring data is trustedshouldn’tslow teams down—it should acceleratewhat’spossible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AIrepresentingthe latest and most impactful expansion ofdata yet,OneTrustis once again redefining what responsible innovation looks like.OneTrust, the AI‑Ready Governance Platform™,unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale.Trusted by thousands of organizations worldwide,OneTrustis shaping the future where trusted data becomes a transformative force for business and society.The Challenge
As a Renewals Associate II, you are an emerging expert in renewal strategy and execution. You’ll manage a growing portfolio of customers, driving retention and ensuring high forecasting accuracy across each renewal. You’ll partner cross-functionally to deliver frictionless renewal experiences and proactively identify churn risks and expansion signals.
Your Mission
- Own a mid-size to large portfolio within the Commercial Business Unit of customer renewals across various verticals and sizes, managing full-cycle renewals with increasing autonomy.
- Leverage data and customer engagement insights to forecast renewal outcomes accurately and mitigate risk early.
- Drive timely renewals by coordinating with Sales, Customer Success, Legal, and Finance, with particular attention to expansion potential or complex contracts.
- Manage contract negotiations in a consultative manner, aligned with company goals and customer value.
- Deliver a white-glove customer experience at renewal, communicating proactively and clearly with all stakeholders.
- Partner with the forecasting and operations teams to refine renewal metrics and reporting accuracy.
- Help coach and support Renewal Associates I, sharing best practices and renewal strategies.
You Are
- A strong communicator who combines customer empathy with commercial acumen.
- Detail-oriented and proactive, with a passion for precision and forecasting accuracy.
- Comfortable navigating ambiguity and complexity in fast-paced environments.
Your Experience Includes
- 2+ years of renewal, sales, or customer-facing experience
- Proven ability to manage renewal negotiations and forecasting in a CRM (Salesforce preferred)
- Basic understanding of SaaS contracting and financial principles
- High proficiency in written and verbal communication
- BA/BS in Business, Communications, or a related field preferred
For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.
Salary Range
$52,500—$78,750 USD
Where we Work
We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.Benefits
As an employee atOneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.Resources
Check out the following to learn more about OneTrust and its people:Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in ourPrivacy Overview.You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on theData Subject Request Form.Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company.The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.Follow us
