Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Zendesk
About Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. From large enterprises to start-ups, we believe that powerful, innovative customer experience should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 150,000 customers across hundreds of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide.
Zendesk and OneTrust
Zendesk integrates with many OneTrust Solutions.
Identify and update IT assets with GRC integrated Configuration Management Database (CMDB) and create or update service desk tickets and track progress as issues are resolved or pass through different workflow stages.
Access information and service Data Subject Access Requests to help users comply with global privacy regulations such as CCPA or GDPR.
Integrate with OneTrust Data Discovery and Data Mapping Automation. Scan your Zendesk instance to discover PII and classify data.
Resources:
OneTrust Integration Demo - Privacy Rights Automation
Zendesk Privacy
Zendesk Contact / Support
Integration:
Developed by OneTrust
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