In the year since OneTrust acquired Convercent, our team has been hard at work considering how best to bring Convercent’s human-focused compliance solutions onto the OneTrust platform. We want our customers to see themselves, and be seen, as strategic partners to the business. We want your employees and partners to know what’s expected of them and to feel safe raising concerns. Most of all, we want your companies to earn trust by building a strong culture of ethics that permeates every level of the org chart. This last outcome is more important than ever during “The Great Resignation,” when one in four Americans have left their job. A recent study found that nearly 60% of those who quit or plan to quit said that they were looking for a company that fit better with their personal values. Seventy-six percent of survey respondents said they had higher expectations for prospective employers than they did three years ago. Add to that the recent spike in burnout and moral injury at work during the pandemic, and it’s clear that to succeed, we must be better equipped to build ethics and trust into our company’s DNA.
In bringing Convercent’s technology onto the OneTrust platform, we had a unique opportunity to solve many of the challenges our customers were facing – siloed compliance management, risk visibility muddied by disconnected systems, hours of work to build board presentations, low case volumes, and disengaged employees. These challenges represent real risks to your companies, in the form of potential enforcement actions, fines, and reputational damage – but they also make it difficult for you to prove your value as a team that creates real business impact, and not a cost center or the dreaded “department of no.”
What is the OneTrust Ethics and Compliance Cloud?
Solving these challenges requires a vast set of capabilities – effective case management, human-centric intake for whistleblowing and disclosures, engagement tools informed by marketing techniques and behavioral science, interactive content and training, efficient third-party triage and due diligence – but more important, it requires those tools to work together so your team gets true risk visibility and meaningful analytics. Convercent’s Ethics and Compliance Platform had many of the pieces in place, and the OneTrust Ethics and Compliance Cloud builds on that foundation and adds much more.
Some of the new additions have already been launched. Last fall, we premiered Third-Party Due Diligence for Ethics and Compliance. Earlier this spring, we launched Ethics training with a library of 14 compliance training courses. And just this month, we launched anti-retaliation features for all Helpline and Case Manager customers. But the OneTrust Ethics and Compliance Cloud will bring intelligence, scale, and automation to each of these initiatives in a single platform, aligned to three trust management areas:
- Ethics Program Management: Inform, engage, and train employees with an Interactive Code of Conduct, Ethics Policy Management, and Ethics Training.
- Speak-Up Culture Assurance: Enhance your speak-up culture with targeted Helpline engagement, streamline investigations with Ethics Case Management, and proactively mitigate risk with Disclosure Management.
- Third-Party Due Diligence: Manage third-party risk with automated screening, due diligence, risk management, and ongoing monitoring.
With your ethics and compliance initiatives working together on the same platform, you’ll gain back the time you spend managing disparate workflows and consolidating information from multiple sources, get richer insights, and be empowered to make better decisions about the ethical health of your company.
How does the OneTrust Ethics & Compliance Cloud fit into The Trust Intelligence Platform?