Raytheon Technologies is an aerospace and defense company that combines technology and world-class engineering to provide advanced systems and services for commercial, military and government customers worldwide. With a network of over 195,000 employees, Raytheon push the boundaries of avionics, cybersecurity, directed energy, electric propulsion, hypersonics and quantum physics, and through this continued innovation has been awarded 40,000 patents. A highly compliant privacy program is important to Raytheon, not only to ensure adequate protection for their employees, but also as a fundamental part of their promise to deliver to their customers.
Mission critical: The need for a privacy solution
Accountability and transparency are essential for an organization like Raytheon, it’s important that each area of their privacy program is working efficiently and that this work can be reported to executive members of the board. Russell Densmore, Global Privacy Compliance Senior Program Manager at Raytheon, is responsible for ensuring that every department provides reports with demonstrable evidence of Raytheon’s compliance with data protection laws. For a company with such diverse operations this is no small task and to achieve the high-level accountability that is required, the solution had to lie in technology.
Raytheon has a large number of assets, meaning that reporting processes were very detailed and time consuming. They needed a solution that would increase efficiency across all of their processes by reducing the number of manual tasks and maximize transparency for reporting. “For every asset that Raytheon has, we carry out a record of processing activities (RoPA), this is vital for ensuring company-wide compliance,” said Russell.