Air Canada is Canada’s largest domestic and international airline, and in 2020 was among the top 20 largest airlines in the world. It is Canada’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network.
Privacy is fundamental to Air Canada’s business. It is in fact one of the top 5 issues on its Environmental, Social, and Corporate Governance (ESG) materiality matrix. Air Canada understands the importance of building customer trust and ensure best privacy practices, as it complies with myriad regulations and laws across jurisdictions.
Anthony Hemond, Privacy Counsel at Air Canada, works within the legal branch of the company advising on the global privacy landscape when operating in a vast number of countries. Anthony also supports colleagues in commercial operations who need to understand their own privacy obligations.
The Air Canada team needed a research platform to strengthen its global privacy compliance efforts and selected OneTrust DataGuidance Regulatory Research as an additional tool to contribute to building and maintaining complex privacy programs.