Fast Facts

Customer Name





  • Apparel and Fashion


  • EMEA

Key Regulations


  • Scope 1 and 2 Accounting
  • Scope 3 Accounting

Fashion company BESTSELLER Austria suits up for a sustainable transformation

BESTSELLER is an international, family-owned fashion company founded in Denmark in 1975 with a vision of “One World, One Philosophy, One Family.” Today the company has 20 brands of high-quality clothes and accessories sold in 70 countries through retail and wholesale channels. Employing 18,000 people worldwide, BESTSELLER bases its products on the concept of good quality at competitive prices. 


Business goal 

As a large fashion company, BESTSELLER is aware of the impact it has on the environment. The company wants to do its part to move the industry toward greater sustainability because it’s the right thing to do, and it makes good business sense. Its sustainability strategy is based on the idea of bringing “fashion forward” until the company is climate positive, fair for all, and circular by design. This means removing more greenhouse gases than are emitted across the value chain, providing jobs that are safe and equitable for all, and prioritizing the reuse and efficiency of resources at every level. As part of its climate positive approach, BESTSELLER  partnered with OneTrust to measure the carbon footprint at its Austria location and identify opportunities for reduction. 


Bestseller Office

Key results 

  • Calculated a total carbon footprint of 2,836.86 t CO2e for 2021 for its Austria location 
  • Identified the largest emission drivers and developed a plan to reduce carbon footprint 


Our FASHION FORWARD strategy guides us to use resources more efficiently, protect human rights, build a resilient supply chain, and treat all our partners and employees with respect. It’s also important for us to act locally and implement target-oriented measures toward our goals that follow this mindset. OneTrust helped us track and interpret emissions across all channels in our Austria location, which is a significant starting point for our sustainability journey in this region.

Alexander Korosec
BESTSELLER Region East Director

Solution and Program Overview 

Phase 1: Calculating BESTSELLER Austria’s carbon footprint 

To calculate BESTSELLER Austria’s carbon footprint, OneTrust considered all relevant activities across its operations. This included direct and energy-related emissions (Scope 1 and 2) and indirect emissions caused by purchased goods and services and other emissions that occur outside the organization (Scope 3).  

Adding up all emissions, BESTSELLER had a footprint of 2,836.86 t CO2e in 2021. The biggest emission drivers were procured goods and services, as well as capital goods. Significant items also included BESTSELLER’s fleet, the rent for its stores, and store conversions. Since most of its Austrian facilities run on clean energy, carbon emissions from energy consumption were almost non-existent. 

Total carbon emissions in 2021: 2,836.86 t CO2e 

  • Scope 1 emissions: 321.51 t CO2e 
  • Scope 2 emissions: 67.25 t CO2e 
  • Scope 3 emissions: 2,448.10 t CO2e 

Phase 2: How BESTSELLER is reducing emissions 

BESTSELLER has taken on a number of initiatives to reduce their footprint. The company sources its energy for owned and operated buildings through its parent company’s solar power plant in Denmark. In addition to the use of renewable electricity, BESTSELLER also makes use of photovoltaic systems, e-charging stations for employees and customers, home office agreements, transit tickets for employees, and the reduction of clothing samples using digital showrooms.  

As supply chain is where BESTSELLER’s environmental impact is the greatest, the company ensures that it cooperates with its suppliers to reduce consumption of water, chemicals, energy and the production of waste. The company prioritizes the use of suppliers and factories who meet its Environmental Management Requirements that adhere to the company’s climate positive goals.


Value realized 

By partnering with OneTrust, BESTSELLER was able to achieve the following results: 

  • Calculate a total carbon footprint of 2,836.86 t CO2e for 2021 
  • Develop a plan to reduce emissions across all company operations 



Looking Ahead 

BESTSELLER will continue to reduce its carbon emissions and encourage its employees to live and work “fashion forward.”  In addition to the steps already taken, BESTSELLER intends to convert the company fleet to e-vehicles, adjust its travel policies to include greener options or the reduction of commutes, further use of digital showrooms, and the optimization of the company’s supply chain.  

As the company looks to the future, other climate positive goals include reducing electricity usage in company owned and operated buildings 30% globally, having 100% approved and traceable chemicals in its products, and ensuring that key waste streams from head offices as well as logistics centers will be recycled or reused. As a global fashion provider, BESTSELLER wants to be an environmentally conscious pioneer for the industry. 


The OneTrust ESG & Sustainability Cloud helps companies like BESTSELLER gain critical insights into where carbon emissions are generated throughout the value chain, making it easier to pinpoint hotspots for reduction. The ESG Cloud not only provides a GHG Protocol compliant overview of scope 1, 2, and 3 emissions, it also offers a path for clear target setting, automated reporting, and transparent benchmarking.   

Part of the Trust Intelligence Platform™ from OneTrust, it unifies and delivers visibility across four trust domain areas, action based on AI and regulatory intelligence, and automation to build trust by design. Empower your organization to drive change, demonstrate impact, and put trust at the center of your operations.  


Request a demo today to learn more. 



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