Office Depot Europe provides customers with supplies and services needed to optimize workplace productivity. Their extensive range of products includes the latest technology, office supplies, print and document services, business services, facilities products, furniture, and school essentials.
Privacy takes a front seat in Office Depot’s operations, not only because it is a legal requirement, but because it is a valuable tool in understanding partners and building relationships with customers. As their portfolio grows, a strong privacy program gives Office Depot the confidence to adapt to the market’s needs.
Office Depot used the GDPR as an opportunity to take their privacy program to the next level. With operations in 10 European countries, they also took a closer look at privacy program localization to support many country-specific regulations.
Rob Ploum, IT Compliance Officer at Office Depot, knew that a technology-based solution was critical to ensure ongoing compliance and offer transparency to partners, buyers, and vendors.
After evaluating the market, OneTrust proved to be the best technology, at the right price, with the advanced integrations and innovation the IT compliance team, working closely together with the DPO and other departments like legal, Sales, Procument etc. needed to be successful.
“A key appeal of OneTrust was that so often they were the first to offer a solution to problems. The ability to adapt and innovate so quickly meant that they were the go-to company,” said Rob.
Office Depot selected OneTrust for Assessment Automation, Data Mapping, Data Subject Rights, and DataGuidance Regulatory Research.