SyncMonkey is a Canadian-owned and -operated documentation management platform designed by industry experts. The secure and versatile system serves as a centralized information management application for all technical resources. SyncMonkey’s goal is to simplify your MSP’s day-to-day operations.

Highlights

Challenges

• Go above and beyond to provide information security to their customers without breaking the bank
• Implement a proactive approach to their security program
• Build a security program with limited internal resources

Solutions

• The ability to automate and track every step of a SOC 2 project
• A security awareness tool to train and inform an entire team
• Tracking a compliance program in real-time

Results

• Over $100,000 saved on internal resources
• Hundreds of hours of time available to allocate to other projects
• Security assurance and continuous compliance their customers can see

A need to demonstrate security leadership

SyncMonkey is a centralized information management system that helps hundreds of businesses manage their technical resources.

Serving several IT departments, SyncMonkey understands the importance of information security. Security is also central to their value proposition. While they designed and implemented controls to keep their clients safe, they wanted to go above and beyond.

And that meant taking a proactive approach to their security. That’s when SyncMonkey’s lead project manager, Kevin Schoenewolf, began scoping out a SOC 2 project. 

Automating SOC 2 from start to finish

When Kevin reached out, he knew exactly what he wanted: A tool that would simplify SOC 2 from start to finish.

That’s exactly what he got.

With dedicated audit readiness software, Kevin was able to automate and track every step of his SOC 2 project in one place. He had access to a library of relevant policy templates, a list of controls he’d need to implement for SOC 2, and integrations that made evidence collection easy.

Now, long after their security program was kicked off, SyncMonkey’s senior leadership team still relies on the software to track compliance and ensure they’re ready for their audit.

Saving time and money on compliance

Getting SOC 2 is a landmark occasion for any company, big or small. Doing it without hiring a compliance officer or creating extra work for the rest of the team is a bonus. 

SyncMonkey was able to save time and money, both highly valuable commodities for any startup. About $100,000, which is a typical salary for the compliance officer they didn’t have to hire.

Even though the SyncMonkey team is still completing their SOC 2, they’re already scoping out an ISO 27001, putting them in a position to continue to deliver on one of their core promises — delivering a product with market-leading security.