Fast Facts

Customer Name

Rochester Regional Health




  • Healthcare


  • AMER

Key Regulations



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Rochester Regional Health Puts Patients First with OneTrust Vendorpedia

Rochester Regional Health is the leading provider of comprehensive care for the Greater Rochester New York community. The healthcare network is supported by over 18,000 employees, including five hospitals, all-inclusive care for elderly and home health programs, outpatient laboratories, rehabilitation programs, and surgical centers, as well as independent and assisted living centers.

Due to the sensitive protected health information (PHI) they handle, Rochester Regional Health must validate that their third parties are also properly handling this information with the same stringent security and privacy measures.

To simplify this process, Rochester Regional Health leveraged Gartner analyst firm to develop a rating scale and evaluated six technology solutions in the IT Vendor Risk Management Tools market. After extensive due diligence, the organization selected the OneTrust Vendorpedia third-party risk management software.

There was no comparison between our previous solution and Vendorpedia. Vendorpedia uses modern tools and techniques to deliver third-party risk management technology which is critical as we work to secure our patients’ PHI in the most streamlined and automated manner.

Marcelle Bicker
Senior Information Security Compliance Analyst

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