There’s more work than ever for law firms today. Despite the abundance of opportunities, law firms face significant competition to win new clients. 

An increasing number of these new clients are asking for fixed fees and estimates before committing their business to a legal team. As firms respond to these requirements to remain competitive, efficiency becomes a greater priority, especially with regard to overhead-related tasks. 

Privacy is another pressure point that law firms face, especially when striving to maintain operational efficiency. 

Protecting confidential and sensitive information throughout the legal process counts on significant resources. This is true for many types of cases, including litigation, mergers and acquisitions, competitive law, and individual privacy rights.

Controlling the costs and increasing the efficiency of privacy-related activities is of great interest to law firms fighting to remain competitive — and compliant. Automation is the answer for leading firms adapting to these evolving dynamics. 

Managing the Risks Associated with Legal Redaction

The complexity of legal redaction presents significant challenges to legal teams. On the one hand, it can provide opportunities for billable hours. These billings may help some firms cover overhead costs and maintain profitability in a highly competitive legal industry. 

On the other hand, as clients increasingly ask for greater efficiency and fixed rates, automating large-scale tasks can enable firms to remain competitive while safeguarding their profit margins. 

Traditionally, the legal redaction process counts on a collection of manual efforts. A typical case often deals with large quantities of sensitive and confidential information. This high-risk content exists across different formats, locations, and systems, which increases the complexity of the team’s redaction obligations. 

Adding to the challenge, sensitive data is often accessible alongside other, non-sensitive information that doesn’t require redaction. 

These factors increase the possibility — or perhaps even likelihood — of unintentional user error. The risks of releasing sensitive or proprietary data represent a tangible liability to the legal teams handling these cases. Mitigating these risks is ever-important with increased scrutiny on data privacy issues, as well as the material sensitivity of mergers and acquisitions. 

Performing quality control for manual legal redaction efforts requires a significant time investment. This is especially true when there’s a lot at stake under short deadlines. 

When firms are under pressure to expedite efforts, but can’t afford to sacrifice precision, redaction is a task that automation can effectively handle on the team’s behalf. 

Automating Legal Redaction 

Automating legal redaction is the best solution for managing the privacy and confidentiality risks faced by law firms today. It also provides an opportunity to increase price competitiveness without sacrificing profitability. 

Firms can access these benefits with automated redaction software. Onboarding a tool with these capabilities can support effective privacy and risk management strategies. It can also free up time in the day to serve current clients and focus on winning new ones. 

Automated redaction software reduces or eliminates the manual processes typically required of legal redaction projects. AI-driven workflows leverage and scale input from the organization’s privacy and case teams to adapt to the context and requirements for redaction. This protects in-house legal teams from the many risks of compromising sensitive data or the impacts of a privacy breach due to user error. 

Additionally, firms can rely on redaction software to perform deep scanning across the entire suite of case documents. Whether the file is a PDF, document, image, or email — redaction software can scan these files and automatically classify and redact data flagged as sensitive or confidential. 

This work is particularly relevant when handling the fine details of a merger/acquisition case. Teams must protect individual privacy and proprietary organizational data at all costs. Legal redaction software can automatically identify and redact such information from company files and support compliance and privacy requirements from start to finish. 

Meet OneTrust: Your Solution for Automated Data Discovery and Legal Redaction Software

Leading legal teams rely on OneTrust to gain a competitive advantage with efficient, compliant legal redaction software. 

OneTrust provides a suite of tools that perform automated data discovery and redaction, where you can securely upload case files and scan, flag, and redact sensitive or confidential data. 

OneTrust Data Redaction enables you to:

  • Automatically detect sensitive information such as names, addresses, and credit card numbers.
  • Import documents, PDFs, images, spreadsheets, presentations, emails, and more.  
  • Scan, classify, and redact classified data across various content formats.
  • Align automation-powered workflows within the context of your firm’s privacy and redaction obligations.

OneTrust makes it easy for teams to get started with its automated legal redaction software. Simply embed the tool into your existing processes, or start fresh on our native platform. 

Get started by requesting a free demo today.