On May 31, Max Schrems’ privacy activist organization noyb sent draft complaints to 500+ website owners regarding their cookie banners. The complaints contained GDPR-related cookie-banner issues according to noyb, as well as recommended updates to the banners. The complaint gives website owners one month to update their cookie banners before a formal complaint is filed to regulatory authorities.

Get the Guide: OneTrust customers can download the noyb Cookie Consent Best Practices Guide to review implementation configurations and read relevant guidance

We want to provide our customers with the resources they need to understand the noyb’s recent draft complaints. It’s important to remember that EU regulatory authorities and industry frameworks like the Transparency and Consent Framework may have different guidance and interpretations than those recommended by noyb. Customers should work with legal advisors to make final decisions regarding if and how to adjust any cookie settings.

We are here to support our customers regardless of specific interpretation and implementation decisions. Our customers can access the noyb Cookie Consent Best Practices Guide to review each type of implementation configuration identified by noyb, along with relevant myOneTrust support articles and related regulatory guidance.

We are also hosting a series of webinars for our customers to review their cookie banner implementation and ask any questions. These webinars will take place on this and next Thursday, and customers can register on the myOneTrust portal.

If you have additional questions, reach out to your OneTrust representative or submit a support ticket.

Further reading on Cookie Consent Guidance: