The right tools for the job

MiTek wanted to invest in all the technology needed to make their privacy program as efficient and effective as possible, so they acquired a range of OneTrust modules: Cookie Compliance, Assessment Automation, Data Mapping, Data Subject Access Requests, and Vendor Risk Management. 

The implementation of Cookie Compliance made global cookie management for GDPR, CCPA and other global privacy laws much easier.  OneTrust provided a centralized point and unified processes, allowing a clear overview of both local processes and data. 

“In the race for CCPA compliance the central location that OneTrust provided was absolutely key in delivering on time,” said Irakli.

The Assessment Automation and Data Mapping modules now form an essential component of MiTek’s privacy program. They needed to be able to map their data first, then could shift focus to processes and efficiency. 

Responding to data subject access requests can be a time–consuming task, and ensuring that this process was compliant, especially with the CCPA, was a key focus for MiTek. OneTrust’s DSAR module enabled MiTek to automate the necessary workflows, not only saving time, but also improving the company’s transparency and readiness to respond.

With Vendor Risk Management, MiTek brought a new level of efficiency to their third-party risk management. With many associated workflows automated and templates easily accessible, MiTek was again able to provide a unified standard across all areas of the global business.

Another key benefit of OneTrust, according to Irakli, is the ease of use. Each element of a module is laid out clearly, and allows for smooth import and export functionality. The modules are easy to use and built with the users in mind.

This accessibility is key to MiTek; users don’t need to have detailed knowledge of privacy or compliance software to be able to access the OneTrust configuration. The user-interface of the OneTrust dashboard is user-friendly and makes onboarding new business units into the platform simple. The clear processes allow users to access the parts of the program that are relevant to their role, increasing their engagement with privacy.

The foundation for a privacy platform 

OneTrust has pulled privacy out of a siloed team and integrated it into conversations across the business, thanks to the ease of use and employee adoption of the platform. An increased awareness of privacy and more open conversations means the ongoing goal of privacy as a business differentiator feels more attainable, as privacy secures its place on people’s agendas across the organization. 

“OneTrust has become synonymous with privacy within internal communication,” said Irakli.

All MiTek users across the globe are working from the same dashboards, ensuring that the correct milestones are in place and everyone is working towards the same process. “OneTrust puts milestones in place, and making these goals more visual and tangible gives privacy some perspective,” said Irakli.