Wipro is a OneTrust partner, and a global leader in cyber security, information technology, consulting and business process services. Drawing on the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies, Wipro helps customers implement the business processes and technology they need to drive success.
As one of the largest department store chains in the US, the client embarked on an extensive engagement with Wipro to transform its operations and implement a forward-looking, technology-enabled program to sustain compliance with the California Consumer Privacy Act (CCPA). The key goals for this engagement were to implement an automated solution to manage their CCPA consumer rights requests and a user-friendly cookie compliance management.
Balancing user experience and sustainable compliance objectives were key solution imperatives to improve employee efficiency and to ensure positive interactions for their external customers.
Through its existing partnership, Wipro believed that OneTrust’s innovative Data Subject Access Request (DSAR) and Consumer Rights and Cookie Consent modules would be valuable additions to the client’s compliance program. When evaluated against competitors, OneTrust stood out for its rich product features, flexibility and customization options.