EOLO SpA is an Italian telecommunications operator and is the main provider of ultra-broadband and wireless internet for both residential and business uses. EOLO supports its 200,000 active customers with its innovative technology, high reliability and flexibility, and coverage in over 6000 municipalities, thanks to a network of over 2,800 BTS and 10,000km of fiber optic backbones.
Daniele Bianchi, Data Protection Officer
EOLO believes that the customer should be kept at the center of operations, and the aim to improve the quality of life and value brought to organizations through a reliable connection.
“Privacy is fundamental for EOLO because we manage a large volume of personal data, I refer both to the personal data of customers, installers and partners, and to the traffic data of customers who use our network. Our customers expect to put their data in good hands,” said Daniele Bianchi, Data Protection Officer at EOLO.
“From the beginning, we have always tried to distinguish ourselves from other traditional operators, building a close relationship with our customers by creating a brand that respects privacy. Data breaches and security problems have a greater impact on a new brand, therefore being compliant with the GDPR is also a way to protect and strengthen the brand itself.“
When tackling the GDPR, EOLO needed a tool that could match the breadth of a large privacy program. “The advantage of OneTrust is to have a tool that, with its numerous modules, constitutes a large part of the privacy system,” said Daniele.
EOLO was looking for a scalable, global technology, that could allow the organization’s program capabilities to grow rapidly. After evaluating different software, OneTrust was the top choice for several reasons.
“The decision to choose OneTrust was determined by a key capability: the ability to use questionnaires in multiple departments, thereby demonstrating accountability and adherence to the Privacy by Design principle,” explained Daniele.
EOLO’s privacy structure includes a Privacy Officer within the legal department and the appointment of 15 privacy champions. This was easy to implement with OneTrust thanks to the ability to be able to create different roles and user groups that perfectly align with the complexity and needs of a sophisticated company like EOLO.
OneTrust’s international structure was also a key factor in EOLO’s decision to invest in their technology. Even though EOLO currently operates in Italy, having a global vision was considered advantageous. In his role as DPO, Daniele finds the OneTrust DataGuidance module a great resource for his regulatory research and keeping on top of global developments.
EOLO is a dynamic organization and is constantly looking for new ways to implement its privacy system. They have improved their work towards GDPR compliance by using numerous OneTrust modules to create the most complete privacy system possible. EOLO uses Assessment Automation for their PIAs and DPIAs, which allow an effective collaboration between the privacy team and the various stakeholders and a more complete and structured risk assessment.
Daniele Bianchi, Data Protection Officer
EOLO also uses the OneTrust Cookie Consent module, which stands out from the crowd because it is easy to use and is integrated into a single environment.
The OneTrust program simplifies the management of requests from interested parties that are internally integrated into EOLO’s intranet, creating a workflow that allows an identity verification process suited to the type of request, the assignment of different tasks and the automatic search for data.
The reporting capabilities in OneTrust are a fundamental benefit. With OneTrust, EOLO is able to report all the activities carried out by the various users with demonstrable evidence.
“To demonstrate accountability we use a document where periodically, by quarter, we describe all the activities carried out in the privacy field. OneTrust supports us as we can refer directly to all assessments and questionnaires present for new projects, for the management of requests from interested parties, etc.,” Daniele explained.
“OneTrust demonstrates that privacy is not something that is inside a legal department, but something alive within the company with the large exchanges between the various departments,” says Daniele.
The partnership with OneTrust was immediately successful, so much so that EOLO has just added the Awareness Training module and is considering expanding their suite of tools to include Third–Party Risk Management, in order to have a system capable of identifying data protection criteria and security incidents, as well as being able to understand the risks associated with the suppliers themselves.
Daniele Bianchi, Data Protection Officer
Daniele also noted how useful the OneTrust health check, a service that the OneTrust customer success team performs to help them manage their privacy effectively and completely. EOLO has used this service and managed to make full use of the capabilities of the OneTrust platform. Another greatly appreciated aspect of OneTrust is the ability to send ideas and proposals on new features that are taken into consideration and implemented in the different modules, making for a truly collaborative experience.
“We love working with OneTrust because the platform combines technical expertise and relationship skills, with excellent customer service and the ability to respond quickly,” said Daniele. He believes that the OneTrust’s team is competent, dynamic and able to provide an efficient response quickly, which also reflect the characteristics of the EOLO culture.
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This guide to California privacy law compliance helps your organization understand the requirements under the CCPA and CPRA.
Webinar
Watch our webinars on the latest privacy laws from Utah and Connecticut and what you need to know to prepare in 2023.
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Join us for a Q&A on the several US state laws going in effect in 2023.
eBook
Download this eBook and explore the key areas of US state privacy laws and how they compare.
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Watch our webinar to learn how to set up a strong consent compliance and governance strategy to achieve privacy-first data capture, distribution and activation.
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Join this webinar and learn how to build an Incident Management Playbook to address global privacy incidents.
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Watch this roundtable discussion by industry experts and the OneTrust Center of Excellence for Ethics to understand and prepare for the evolving Directive.
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In this webinar, we will provide you with the steps that you need to define a solid third-party risk management program
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Watch this webinar to learn how responding to all kinds of incidents big and small creates a culture of trust.
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Join us for a discussion on the latest trends in trusted data and how you can take critical steps to build trust in data practices
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Join us for a discussion on driving better business use and outcomes from data while ensuring regulatory requirements are met.
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Watch this webinar as we discuss the EU's Digital Markets Act (DMA) and the Digital Services Act (DSA) as well as the UK Online Safety Bill (UK OSB)
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Join this live interactive panel to learn how to automatically document, flag violations & enforce retention policies across IT assets.
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Watch this free webinar and learn 7 ways trusted brands promote their security, privacy, ethics, and ESG programs.
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Watch this webinar on Connecticut's Act Concerning Personal Data Privacy and Online Monitoring (CTDPA) law and its implications for data privacy.
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Watch our webinar on the last 4 years of GDPR compliance and trends for the future.
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Watch this webinar to learn how to boost your integrated marketing performance with consent & preferences in CRMs, CDPs & marketing automation systems.
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Learn how to prepare for the Google Play July 20th, 2022 deadline to comply with its new data transparency requirements for Android apps.
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Learn how to incorporate consent and privacy strategies to deliver transparency and choice to multi-device users in applications & TVs.
eBook
Download our guide and learn how automation allows teams to address broader aspects of their privacy programs such as DSARs, incident management, and more.
Resource Kit
These resources provide key information on US privacy law through blogs, webinars, and eBooks.
eBook
Our Ultimate Guide to Privacy Program Automation eBook teaches how automation can help streamline your privacy and governance compliance efforts.
Webinar
Watch this webinar and see how the COVID-19 pandemic forced companies to accelerate automation and scale their third-party management.
White Paper
Download this white paper to see how OneTrust can guide you with ISO 27701 standard compliance.
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Discover how automated data mapping increases data accuracy and gives insight into your systems.
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Watch our Q1 Privacy Review and discover the regulatory developments shaping 2022.
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Learn how marketers can get ahead of a post-cookie world from Alex Cash, Director of Strategy, OneTrust & ExchangeWire's CEO Ciaran O'Kane.
Checklist
Download our six step checklist for US privacy laws and ensure that your company remains compliant in 2023.
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Join us for an overview of Utah's Consumer Privacy Act (UCPA) and its impact on your organization.
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Watch our masterclass webinar for a deep dive on sensitive personal information (SPI) and best practices for compliance.
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Watch this webinar to learn about US consumer privacy rights in 2023 and practical steps you can take to make compliance.
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Learn how OneTrust Data Discovery enhances DSAR workflow and automates the DSAR lifecycle in this webinar.
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Watch this webinar and start doing these 5 things to help you prepare for the California Privacy Rights Act (CPRA).
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Watch our Saudi Arabia Personal Data Protection Law (PDPL) webinar as we discuss the law's provisions and what practitioners need to know to prepare.
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Watch this webinar and discover how automated data discovery is helping clients in Greece create value and demonstrate trust.
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Podívejte se na tento webinář a zjistěte, jak automatizované zjišťování dat pomáhá klientům v České republice vytvářet hodnotu a prokazovat důvěru.
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Watch this webinar and discover how automated data discovery is helping Baltic clients create value and demonstrate trust.
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Join this fireside chat with OneTrust and Oracle to gain insight into how to honor privacy choices to build trust.
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Watch our free webinar and learn the Cybercrimes Act, its key provisions, and what it means for your business and obligations.
Infographic
Learn more about Saudi Arabia's Personal Data Protection Law (PDPL) and what companies need to know for compliance.
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Join CrossCountry Consulting and OneTrust to learn everything you need to get the fundamentals of building a privacy program.
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Sign up for the Digital Privacy Experience Newsletter and get weekly updates on global regulations and best practices for compliance.
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Learn how you can take the first steps towards data intelligence and advance your privacy program to the next phase of automation and maturity.
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Learn about the Belgian ruling on IAB Europe's TCF, what this means, and how OneTrust is responding in this interactive session.
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Watch our webinar on US privacy laws and gain insight on effective personal information managment strategies.
Checklist
The CPRA's effective date is on the horizon and with it comes several new requirements. Download this checklist and work towards CPRA compliance.
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Join LevelUp and OneTrust to learn everything you need to get started in building or improving an existing privacy program.
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Join Red Clover Advisors and OneTrust to learn everything you need to get the fundamentals of building a privacy program.
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Watch this free webinar and learn about the recent Austrain DSB ruling on Google Analytics and the implicactions on data transfers under the GDPR.
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Watch our webinar on global data residency requirements and learn about their implications and challenges.
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Learn how you can take the first steps towards data intelligence and advance your privacy program to the next phase of automation and maturity.
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Watch this webinar and learn how to achieve real time visibility into you data and the policies for an effective privacy program.
Infographic
Automate your privacy program and reduce manual inefficiencies
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Watch this webinar where we discuss the Israel Privacy Protection Bill, its proposed amendments, and what it means for your organization.
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Join us for an overview of US privacy laws and strategies for dealing with compliance.
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In this free webinar, learn how to automate the classification and mapping of sensitive data and speed compliance.
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Watch this webinar where we cover trends for privacy laws in 2022 and what they mean for your organization.
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Watch our review of Q4 2021 privacy trends and discover the major trends and developments from around the world.
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Watch this free webinar and see how the CCPA and CPRA compare with the GDPR.
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Prepare for 2022 Trends in Third-Party Risk Management and future-proof your Third-Party Trust program.
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This webinar will discuss how to create a Third-Party Risk Management (TPRM) program that prioritizes privacy compliance and simplifies record-keeping.
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In the first part of our US Privacy Series, we discuss US privacy laws such as the CPRA and best practices towards compliance.
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Watch our webinar on implementing account deletion for iOS apps and best practices.
Infographic
Download our infographic on employee rights under the CPRA to help prepare for the law's expansion in CPRA.
Checklist
This Transfer Impact Assessment checklist provides an overview of the key steps you can take as you perform a TIA.
eBook
The Ultimate Guide to CCPA Compliance eBook highlights key compliance areas of the CCPA that you should consider when building a privacy program.
Checklist
Download the checklist and discover the steps you can take to automate critical processes across your privacy program.
White Paper
Master your data and accelerate compliance with our four-step checklist.
White Paper
Download our whitepaper to know more about consumer and employee privacy rights and what to know for compliance.
Webinar
Watch this webinar for insight on China's PIPL law and how to prepare your organization for compliance.
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Watch this webinar where we discuss how Snowflake leveraged OneTrust to help better understand and classify their data.
Infographic
Download our GDPR's 8 Fundamental Data Subject Rights infographic and learn more about the individual rights guaranteed under the EU's major privacy law.
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As organizations become more data-driven, one of their biggest challenges is managing data retention strategies.
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Learn how properly governed data leads to better data quality, increased data intelligence and more trusted data.
eBook
Download this eBook to get an ultimate guide to understanding the GDPR and implementing steps towards compliance.
Webinar
This webinar dives into the details of the California Consumer Privacy Act and how it will impact the companies handling their data.
eBook
Download The Ultimate PIA and DPIA eBook to understand, develop, and implement an efficient PIA and DPIA process for your privacy program.
eBook
Download this eBook and learn how to leverage data mapping for your GDPR Article 30 compliance program.
eBook
Download this eBook for an overview of the Virginia Consumer Data Protection Act (CDPA) to understand what it means for organizations.
Infographic
Compare California's privacy laws: CCPA vs CPRA in this downloadable infographic.
Webinar
Join the OneTrust DataGuidance privacy analyst team for a deep-dive webinar examining Japan's APPI and what it means for organizations.
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Join us for a webinar as our legal experts discuss the key differences between the CPRA vs the CCPA.
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Join us for this webinar as we discuss the Virginia CDPA, what it means for organizations, and how OneTrust solutions can help organizations.
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Join this webinar to hear more about the UK Adequacy Decision and what it means for data flows between the UK and the EU.
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In the final webinar in the series, we explore the final step on the path towards data intelligence - using and improving your data.
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In this webinar, we review case studies and tips from recent breaches and analyze which situations qualify as an "ethics breach."
Checklist
Download our GDPR compliance checklist for recommendations on improving your organization's privacy program.
Video
Watch this demo video to learn how OneTrust Consent and Preference Management Cloud streamlines the consent lifecycle and accelerates fulfillment.
White Paper
Download our white paper and learn about OneTrust's Privacy Governance Framework and how it can serve as a blueprint for your privacy program.
Webinar
In this webinar we explore options for verifying a consumer's identity and how to fully automate this process with OneTrust.
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This webinar series will highlight the implications of Bill 64 for Canadian companies and advise how to maintain programs aligned to the Law's requirements.
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The marketer’s masterclass for privacy & personalization addresses the challenges businesses face in 2022 and how to turning trust into a competitive advantage.
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Watch our OneTrust CCPA Masterclass Series and learn how to prepare your organization for CCPA compliance.
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Join OneTrust and several of our partners for webinars focusing on the fundamentals of building effective privacy programs.
Join this US Privacy Masterclass series as we delve into the evolving US privacy landscape and how you can build a trust-based privacy program in 2023.
Webinar
Watch the OneTrust US Privacy Masterclass series and gain insight on the major US privacy law and best practices.
Regulation Book
Download this reference book and have foundational AI governance documents at your fingertips as you position your organization to meet emerging AI regulations and guidelines.
